That’s everyone’s say: “The customer first, know your customer“. That’s true, but … how much is it true? Knowing the customer without knowing your project people is going to create bad results. In a few words, first know yourself, then your customer. Moreover, for whatever reasons, customers (at least some of them) are going to [...]
Archive for the ‘Stakeholders’ Category
10 Sep
Case Study: you want to Change, but Users in the Firm/Department resist
What is going to change? In our case, a new project management solution is required: let’s assume you want to introduce Change Control in your projects. Let’s deal with the worst case: final users in the firm or departments resist change and … unfortunately some middle-managers/team leaders would like the new system to fail; final [...]
28 Jul
First Steps in a Project
At this stage, the project manager should be a friendly advisor: he should discuss the matter in an informal way and help the management focusing on the matter. After that, and only after that, comes the true project manager role. Btw, this way the project manager and the management establish a rapport and begin on [...]
23 Jul
Who is the most important Stakeholder in a Project?
The person/s who is going to pay for costs and get benefits. Therefore, employees are excluded; true, they get the salary, but they can always change company. This as for all the chatters about stakeholders. True, stakeholders are very important but … never forget the basic truth: you are working to bring home some money, [...]
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