That’s everyone’s say: “The customer first, know your customer“. That’s true, but … how much is it true? Knowing the customer without knowing your project people is going to create bad results. In a few words, first know yourself, then your customer. Moreover, for whatever reasons, customers (at least some of them) are going to [...]
Posts Tagged ‘members’
6 Sep
Why is it so Difficult to Introduce Change in a Business Environment?
They speak of change but they never say in a clear way what they want, usually because … they do not know what they want. A change needs clear goals and clear ways to get those goals: that is seldom done. Team members think “Ok, you [the boss] want us to change but we don’t [...]
29 Jul
Outstanding Performance: KPIs
This is quite simpler than usually thought. People: they reach their goals with minimum costs and maximum benefits, whatever the situation; alternatively, they save the day in desperate situations. Firms: the same. This applies to both projects and business, to both project managers and team-members.
26 Jul
Idee “Strane” sul Project Management
Ogni tanto vengono alla luce strane idee. Ad esempio, ci sono persone convinte che il modo in cui i membri di un team di progetto si siedono attorno al tavolo influisca molto sul team e sul progetto. La cosa è bizzarra, perché è ben noto che i team members si sederanno sempre nello stesso posto [...]
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